Your privacy matters to Grassp ,lnc. (Grassp, Company, we, or us). This Privacy
Policy explains how
we collect, use, share and protect information about you. We also provide information regarding how you can access
and update your information and make certain choices about how your information is used.
Personal Information. We may ask you to provide us with certain categories of information such as personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address, medical marijuana patient information, and mobile number (Personal Information). We may collect this information through various forms and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. The required data fields may include:
If you choose to upload a photo when registering for our Services, the photo may be viewable by us and by the
delivery drivers so that they are able to verify your identity. You may remove or update the photo at any time by
logging into your account.
You acknowledge that Grassp shall be entitled to, in any way and by whatever means, verify that the personal and medical marijuana patient information provided by you is accurate, valid, and good standing. Such verification shall not in any way relieve you of your obligations under the law and regulation to ensure that you are a valid medical marijuana patient in good standing. Grassp does not assume and expressly denies any responsibility associated with any verification process that is or may be required in your medical marijuana jurisdiction. You hereby agree to defend and indemnify Grassp for any and claims, causes of action, damages, loss, injury, liability, or any other issue arising out of or connected to your failure to properly become, remain, and verify your status as a valid medical marijuana patient under all applicable laws and regulation at any time. Grassp verification processes are for internal use only, and may not be relied on by you in anyway as a defense to any claim or prosecution against you.
In addition to any Personal Information or other information that you choose to submit to us, we and our third-party
service providers may use a variety of technologies that automatically (or passively) collect certain information
whenever you visit or interact with the Services (Usage Information). This Usage Information may include the
browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you
visit, and the time of day, among other information. We may use Usage Information for a variety of purpose ,
including to enhance or otherwise improve the Services. In addition, we collect your IP address or other unique
identifier (Device Identifier) for your computer, mobile or other device used to access the Services (any, a
“Device”). A Device Identifier is a number that is automatically assigned to your Device used to access the
Services, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying
or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal
Information, we will treat it as Personal Information.
A few of the methods that may be used to collect Usage Information include, without limitation, the following (and subsequent technology and methods hereafter developed):
Cookies. A cookie is a data file placed on a Device when it is used to access the Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our web and mobile pages and messages. The web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Web beacons or similar technologies help us better manage content on our Services by informing us what content is effective, count users of the Services, monitor how users navigate the Services, count how many e-mails that we send were actually opened or to count how many particular articles or links were actually viewed. We do not tie the information gathered by web beacons to our customers’ personal information.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.
If you choose to use our referral service to tell a friend about our Services or a job position, we will ask you for
your friend’s name and email address. We may automatically send your friend a one-time email inviting him or her to
visit the Services. We store this information for the sole purpose of sending this one-time email and tracking the
success of our referral program, and do not use this information for any other marketing purpose unless we obtain
consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend
functionality through our Services, your e-mail address may be included in the communication sent to your friend. .
Your friend may contact us through grassp.it to request that we remove this information from our database.
Our Services are primarily provided through an application on your mobile, tablet computer or similar device (Mobile
Application). You agree that we may collect and use technical data and related information, including but not
to, technical information about your device, system and application software, and peripherals, that is gathered
periodically to facilitate the provision of software updates, product support and other services to you (if any)
related to such Mobile Applications.
When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), including without limitation:
With respect to geo-location data we track through your Mobile Device, we use that geo-location information for
various purposes – including for you to be able to view the Delivery Providers in your area that are close to your
location, for you to set your delivery location, so the drivers are able to find the location from which you wish to
take delivery, to send you promotions and offers, and to allow you (if you choose through any features we may provide)
this information with third parties for any purpose and will only use this information for the sole purpose of
providing you with the ability to request delivery services via Grassp-It’s Mobile Application. You may at any time no
longer allow our Mobile Application to use your location by turning this feature off at the Mobile Device level.
We also provide some of your Personal Information (such as your first name) to the delivery driver/partner who accepts your request for delivery services so that the delivery driver may contact and find you. The companies for which drivers work (that are providing the delivery service) are also able to access your Personal Information, including your geo-location data. We may associate your unique mobile Device Identifier or Mobile Application usage information with any Personal Information you provide, but we will treat the combined information as Personal Information.
If you wish to apply for a job on our web site(s), we will collect Personal Information such as your name, email address, phone number and may collect additional information such as resume, gender, and your ethnicity. We use the information collected within this area of the web site(s) to determine your qualifications for the position in which you have applied and to contact you to set up an interview.
Our primary goal in collecting your Personal information or Usage Information is to provide you with an enhanced
experience when using the Services.
Based upon the Personal Information you provide us when registering for an account, we may send you a welcoming email to verify your username and password. We may also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by email, telephone, or SMS or text message, in accordance with your wishes, and you hereby agree to accept all third party charges for such communications.
We may use your information to closely monitor which features of the Services are used most, to allow you to view your delivery services history, store your credit card information, if any, on a secure page, view any promotions we may currently be running, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features, and/or resources.
We use the information collected from our Mobile Application so that we are able to serve you the correct app version depending on your device type (if we are offering multiple versions), for troubleshooting and in some cases, marketing purposes. The credit card information you provide, if any, in your personal profile at sign-up is not stored by us, but is stored and used by our third party credit card processors in order for them to process payment that you owe third parties for delivery services received by you.
We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Please note that information submitted to the Services via a contact us or other similar function may not receive a response.
We may use third party companies and individuals to facilitate our Services, provide or perform certain aspects of the
Services on our behalf – such as drivers and companies they work for to provide the Services, and other third-parties
to host the Services, design and/or operate the Services’ features, track the Services’ analytics, process payments,
engage in anti-fraud and security measures, provide customer support, provide geo-location information to our drivers,
enable us to send you special offers, host our job application form, perform technical services (e.g., without
limitation, maintenance services, database management, web analytics and improvement of the Services‘ features), or
perform other administrative services. We may provide these vendors with access to user information, including
Personal Information, this information sharing is limited to only the information needed by the vendor to carry out
the services they are performing for you or for us. Each of these vendors may be obligated not to disclose or use
Personal Information for any other purpose.
While we may use third party analytics service providers to evaluate and provide us with information about the use of the Services and viewing of our content, we do not share Personal Information with these analytics service providers, but they may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information.
Certain aspects of the Services may be provided to you in association with third parties (Co-Branded Services) such as sponsors and charities, and may require you to disclose Personal Information to them. Such Co-Branded Services will identify the third party. If you elect to register for products and/or services through the Co-Branded Services, you may be providing your information to both us and the third party. Further, if you sign-in to a Co-Branded Service with a username and password obtained through our Services, your Personal Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.
We may offer sweepstakes, contests, and other promotions (any, a Promotion) through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, valid subpoenas, governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online and mobile Services or other policies applicable to any online and mobile Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Company, our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; an /or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our sole discretion. Such disclosures may be carried out without notice to you.
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.
Targeted advertising (also known as Behavioral Advertising) uses information collected on an individual's web or
mobile browsing behavior such as the pages they have visited or the searches they have made. This information is then
used to select which advertisements should be displayed to a particular individual on websites other than our web
site(s). For example, if you have shown a preference for nursing while visiting our web site(s), you may be served an
advertisement for nursing-related programs when you visit a site other than our web site(s). The information collected
is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be
linked back to a particular person, such as their name, address or credit card number. The information used for
targeted advertising either comes from us or through third party website publishers.
If you would like to opt out of targeted advertising from us that occurs when visiting our third party advertising publishers, please click here to access the NAI Opt-Out Page. Please note that this will opt you out of targeted ads from our Company and any other participating advertisers. If you opt out, you may continue to receive online advertising from us; however, these ads may not be as relevant to you.
In order for behavioral advertising opt-outs to work on your Device, your browser must be set to accept cookies. If you delete cookies, buy a new Device, access our Services from a different device, login under a different screen name, or change web browsers, you will need to opt-out again. If your browser has scripting disabled, you do not need to opt out, as online behavioral advertising technology does not work when scripting is disabled. Please check your browser's security settings to validate whether scripting is active or disabled.
Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
The Services may offer publicly accessible blogs or community forums or other ways to permit you to submit ideas,
photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions,
comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others
may reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently
existing or hereafter developed). Others may have access to this User Content and may have the ability to share it
with third parties across the Internet. You should be aware that any User Content you provide in these areas may be
read, collected, and use by others who access them. Thus, please think carefully before deciding what information you
share, including Personal Information, in connection with your User Content. Please note that Company does not control
who will have access to the information that you choose to make public, and cannot ensure that parties who have access
to any information that you disclose publicly, share with others or otherwise upload, whether through the Services or
otherwise. We are not responsible for the accuracy, use or misuse of any content or information that you disclose or
receive through the Services.
To request removal of your User Content from our blog or community forum or similar features, contact us through t.Grassp-It.com/support. In some cases, we may not be able to remove your User content, in which case we will let you know if we are unable to do so and why.
We may also publish your name, voice, likeness and other Personal Information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to the Services, please review our Terms and Conditions.
The Services may contain content that is supplied by a third party, and those third parties may collect web site usage information and your Device Identifier when web pages from any online or mobile Services are served to your browser. In addition, when you are using the Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. For example, if you click on a banner advertisement, the click may take you away from one of our websites onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit Personal Information and may or may not have their own published privacy policies. We encourage you to note when you leave our Services and to read the privacy statements of all third party web sites or applications before submitting any Personal Information to third parties.
You are responsible for maintaining and updating the accuracy of the information you submit to us, such as your
contact information provided as part of account registration. If your Personal Information changes, or if you no
longer desire our Services, you may correct, delete inaccuracies, or amend information by making the change on our
member information page or by contacting us through grassp.it. We will make good faith efforts
requested changes in our then active databases as soon as reasonably practicable.
You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through grassp.it.
We will retain your Personal Information and Usage Information (including geo-location) for as long as your account with the Services is active and as needed to provide you services. Even after your account is terminated, we will retain your Personal Information and Usage Information (including geo-location, trip history, credit card information and transaction history) as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing charge backs from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.
The Company cares about the safety of children. Because our Services are not directed toward minors, no one under 18 are allowed to register with or use the Services. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected personal information from a person under 18, we will delete that information immediately. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us at email@example.com.
The Personal Information and Usage Information we collect is securely stored within our HIPAA compliant databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information - such as any portions of your credit card number which we retain (we do not ourselves retain your entire credit card information) and geo-location information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.
California’s Shine the Light law, California Civil Code § 1798.83, requires certain businesses to respond to requests from California customers (those who have an established business relationship with us) asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes unless the customer first affirmatively agrees to the disclosure (opt-in) or if the customer has exercised an option to opt-out of such information-sharing (opt-out). We have opted for this alternative approach, and we do not share personal information of customers information to third parties for the third parties’ direct marketing purposes unless you provide us with permission at the time you provide such customer information.
If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Services or providing us with any information, you consent to this transfer, processing and storage of your information in the United States.
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